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Cookie Policy

Cookies are small text files that are placed on your computer, phone or other device when you visit a website. Similar technologies, including tracking pixels, scripts and tags, may also be used to collect information about how you use a website.

Cookies and similar technologies help websites function correctly, remember preferences, understand how visitors use a website and measure the effectiveness of advertising.

How we use cookies

Close Motor Company uses cookies and similar technologies for a number of purposes, including:

  • to ensure our website operates correctly and securely;

  • to provide certain website functionality, such as live chat;

  • to understand how visitors use our website and help us improve it;

  • to measure the effectiveness of our advertising and marketing;

  • to understand how visitors interact with our website and advertising.

Some cookies and similar technologies are essential for the website to operate and do not require consent. Other technologies, including analytics and advertising technologies, are only used where you have given the relevant consent.

We use a number of suppliers who may provide services through our website and may set cookies or use similar technologies on our behalf.

How to control and delete cookies

When you visit our website, you can choose whether to allow non-essential cookies and similar technologies.

You can accept all cookies, reject non-essential cookies or manage your preferences by category.

You can change or withdraw your choices at any time using the cookie settings available through our website.

You can also restrict or block cookies through your browser settings. The Help function within your browser should explain how to do this. Please be aware that restricting strictly necessary cookies may affect the functionality of the website.

For further information about managing cookies, you can visit the Information Commissioner's Office website.

List of the main cookies and technologies

The cookies and similar technologies used on our website may change from time to time as we update our website and the services we use.

The main technologies currently used include:

Cookie / technology

Provider

Purpose

Category

Duration

AWSID

Website infrastructure

Supports website infrastructure and session management

Strictly Necessary

 Session

SERVERID

Website infrastructure

Helps route requests to the appropriate server

Strictly Necessary

 3 hours

autoconverse_hide-greeter

AutoConverse

Remembers whether the live chat greeting has been hidden

Functional

 6 hours

_ga

Google

Used by Google Analytics to distinguish visitors for analytics purposes

Performance

 2 years

_ga_HN7CZWMIHE

Google

Used by Google Analytics to maintain analytics session information

Performance

 2 years

_ga_ZVR4NMC5PB

Google

Used by Google Analytics to maintain analytics session information

Performance

 2 years

_clck

Microsoft Clarity

Helps identify a visitor and remember Clarity-related information

Performance

 1 year

_clsk

Microsoft Clarity

Helps connect page views into a Clarity session

Performance

 1 day

_fbp

Meta

Helps identify a browser for Meta advertising and measurement

Targeting

 3 months

Cookie durations may vary depending on the technology and how it is used. We review the cookies used on our website periodically and update this policy where appropriate.

Third-party services

We use a number of third-party services to provide functionality, analyse website usage and measure advertising.

These currently include:

Google

We use Google Analytics to understand how visitors use our website and help us measure and improve website performance.

Microsoft

We use Microsoft Clarity to understand how visitors interact with our website and identify ways in which the website can be improved.

Meta

We use Meta Pixel and related Meta advertising and measurement services to measure the effectiveness of our advertising and understand how visitors interact with our website and advertisements.

These technologies may collect information about your device, browser, website activity and interactions with our advertising. Information may also be processed using server-side technologies to support advertising measurement and reporting.

AutoConverse

We use AutoConverse to provide live chat functionality on our website and to remember certain chat preferences.

Third-party providers may process information collected through their services in accordance with their own privacy policies and terms.

Cookie Settings

Strictly Necessary Cookies

Always Active

These cookies are necessary for the website to function correctly, provide security and deliver services you have requested.

They may include technologies used for website infrastructure, session management and load balancing.

These cookies cannot be switched off through our cookie settings because they are necessary for the website to operate.

Performance Cookies

These cookies help us understand how visitors use our website so that we can measure and improve its performance.

We currently use services including Google Analytics and Microsoft Clarity for these purposes.

These technologies may collect information about your device, browser and interactions with our website.

Performance cookies and similar technologies are only used where you have given the relevant consent.

If you do not allow these technologies, we will not use them for analytics purposes.

Functional Cookies

These cookies and similar technologies allow the website to provide enhanced functionality and remember certain choices.

For example, we use AutoConverse to provide live chat functionality and remember certain chat preferences.

If you do not allow these technologies, some website functionality may not operate as intended.

Targeting Cookies

These cookies and similar technologies may be used by us and our advertising partners to measure advertising effectiveness and understand how visitors interact with advertising.

We use Meta Pixel and related Meta advertising services for these purposes.

These technologies may use information such as your browser, device and interactions with our website or advertisements to help measure advertising performance and provide more relevant advertising.

Targeting cookies and similar technologies are only used where you have given the relevant consent.

If you do not allow these technologies, advertising may be less relevant to you and our ability to measure the effectiveness of our advertising will be reduced.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies, similar technologies or services used on our website, or changes to applicable legislation or regulatory guidance.

The date at the top of this policy shows when it was last updated.


  

CLOSE MOTOR COMPANY LIMITED is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.

CLOSE MOTOR COMPANY LIMITED is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 714312. Permitted activities include acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.